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User confirmation stats OR manual confirmation?

Support › MB User Profile › User confirmation stats OR manual confirmation?Resolved

Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 26, 2023 at 2:06 AM #43625
    pzapza
    Participant

    I have some users who claim not to receive the confirmation email.

    Is it possible to view the user confirmation status in wp-admin?

    Is it possible to manually confirm a user so he may log in? Where is this data stored, so I could clear it via the database if needed?

    Thanks.

    October 26, 2023 at 8:19 PM #43642
    PeterPeter
    Moderator

    Hello,

    Is it possible to view the user confirmation status in wp-admin?

    Yes, you can edit a user, if there is a button to resend email confirmation, the user is not verified. Screenshot https://imgur.com/AuCpyvt

    Is it possible to manually confirm a user so he may log in? Where is this data stored, so I could clear it via the database if needed?

    You can check the user that has the meta key mbup_confirmation_code in the table wp_usermeta, delete it to confirm the user.

    October 27, 2023 at 11:44 AM #43649
    pzapza
    Participant

    There's the meta key I was looking for, thanks!

    If I delete it the user can log in as normal?

    A "manual confirm" button on the user screen would be great, like in this case where the user contacted me with their email/account info. And I want to save them the trouble of doing it again (esp. when they have email issues). Thanks again.

    October 27, 2023 at 10:25 PM #43656
    PeterPeter
    Moderator

    Hello,

    If I delete it the user can log in as normal?

    Yes, after deleting the user meta key mbup_confirmation_code, the user can login normally.

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