Support › MB User Profile › User confirmation stats OR manual confirmation?Resolved
I have some users who claim not to receive the confirmation email.
Is it possible to view the user confirmation status in wp-admin?
Is it possible to manually confirm a user so he may log in? Where is this data stored, so I could clear it via the database if needed?
Yes, you can edit a user, if there is a button to resend email confirmation, the user is not verified. Screenshot https://imgur.com/AuCpyvt
You can check the user that has the meta key mbup_confirmation_code in the table wp_usermeta, delete it to confirm the user.
There's the meta key I was looking for, thanks!
If I delete it the user can log in as normal?
A "manual confirm" button on the user screen would be great, like in this case where the user contacted me with their email/account info. And I want to save them the trouble of doing it again (esp. when they have email issues). Thanks again.
Yes, after deleting the user meta key mbup_confirmation_code, the user can login normally.