Website (wordpress) slows down dramatically when I enable Metabox plugin

This topic has 13 replies, 4 voices, and was last updated 2 years, 5 months ago by Long Nguyen.

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June 6, 2021 at 10:47 AM #28738

DavidEThomas
Participant

I'm developing a WordPress website (countrycamper.com.au) using a Bold Theme template. I noticed that the site is running very slowly and when I disable the Metabox plugin, things speed up.

With the Metabox plugin enabled, if I open the media library, I see lots of '404' errors for each thumbnail it's trying to load. Disable Metabox and the whole things run just fine.

Same behaviour if I load a Page in admin mode with a Metabox form at the bottom.

Any ideas about what could be causing the problem? It seems linked to the Metabox plugin.

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June 7, 2021 at 11:21 AM #28749

Long Nguyen
Moderator

Hi David,

Thank you for reaching out.

Can you please create a staging site and share the credentials via this contact form https://metabox.io/contact/. I will help you to check the issue.

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June 9, 2021 at 2:11 PM #28789

DavidEThomas
Participant

Hi Nguyen - thanks for agreeing to have a look.
I've just sent you the login details.
Cheers,
Dave.

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June 17, 2022 at 4:50 PM #36549

Paul Geary
Participant

Hi

I've got a similar issue regarding site speed when metabox is enabaled.
Could you please assist

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June 18, 2022 at 4:06 PM #36559

Long Nguyen
Moderator

Hi Paul,

Please enable WP Debug to see if there is an error log on your site
https://wordpress.org/support/article/debugging-in-wordpress/

Or you can use the plugin Query Monitor and share some screenshots in the admin area https://wordpress.org/plugins/query-monitor/

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June 19, 2022 at 12:25 PM #36574

AJ Tatum
Participant

This is also an issue for me, especially when I have user front end forms enabled or user profile editor. I've even gone so far as you trying tool set but wasn't impressed. However, I am beginning to look at alternatives that seem to be less demanding than metabox yet more powerful.

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June 20, 2022 at 5:44 PM #36588

Paul Geary
Participant

WP Query Monitor results https://ibb.co/9yJ5zz1

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June 20, 2022 at 10:24 PM #36593

Long Nguyen
Moderator

Hi Paul,

Please share some screenshots of the tab PHP Errors (5) and Slow Queries. If you are using the Custom Table in the builder, please follow this screen record https://monosnap.com/file/oPhOJJulVxpT7y1Ay5q7LIm90p3NKw
to know how I resolve this issue on David's site.

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June 21, 2022 at 2:41 PM #36609

Paul Geary
Participant

Thank you, please see below as requested

PHP Errors https://ibb.co/Y05BrTL

Slow Queries https://ibb.co/5kGMtjC

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June 21, 2022 at 5:13 PM #36611

Long Nguyen
Moderator

Hi Paul,

Can you please deactivate all plugins except Meta Box, MB extensions, Query Monitor and switch to the standard theme of WordPress (Twenty TwentyTwo) then re-check this issue?
I see some PHP notice errors and slow queries from other plugins and the theme on your site, they might cause this issue.

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June 24, 2022 at 5:35 PM #36661

Paul Geary
Participant

Results tested on a localhost https://ibb.co/TR8yKWr

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June 25, 2022 at 10:17 AM #36668

Long Nguyen
Moderator

Hi Paul,

So you can see that activating the Meta Box plugin does not cause the slow-down issue. It might come from another one. For your live site, you can share your site credentials via the contact form https://metabox.io/contact/
I will help you to check the issue.

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July 14, 2022 at 2:41 PM #37005

Paul Geary
Participant

Hi Long,

Thank you, I have sent you the requested information.

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July 14, 2022 at 9:20 PM #37011

Long Nguyen
Moderator

Hi Paul,

Please check two screenshots before and after I deactivate all plugins except Meta Box and switch to the standard theme of WordPress (Twenty TwentyTwo). The slowdown issue looks resolved.
https://monosnap.com/file/E057jmGT9GjV8UfWwx7vskPsB981rP
https://monosnap.com/file/oH1DM2MvIjzUpcdxlvMXbVqeFUKbSV

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