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Website (wordpress) slows down dramatically when I enable Metabox plugin

Support › General › Website (wordpress) slows down dramatically when I enable Metabox pluginResolved

Viewing 14 posts - 1 through 14 (of 14 total)
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  • June 6, 2021 at 10:47 AM #28738
    DavidEThomasDavidEThomas
    Participant

    I'm developing a WordPress website (countrycamper.com.au) using a Bold Theme template. I noticed that the site is running very slowly and when I disable the Metabox plugin, things speed up.

    With the Metabox plugin enabled, if I open the media library, I see lots of '404' errors for each thumbnail it's trying to load. Disable Metabox and the whole things run just fine.

    Same behaviour if I load a Page in admin mode with a Metabox form at the bottom.

    Any ideas about what could be causing the problem? It seems linked to the Metabox plugin.

    June 7, 2021 at 11:21 AM #28749
    Long NguyenLong Nguyen
    Moderator

    Hi David,

    Thank you for reaching out.

    Can you please create a staging site and share the credentials via this contact form https://metabox.io/contact/. I will help you to check the issue.

    June 9, 2021 at 2:11 PM #28789
    DavidEThomasDavidEThomas
    Participant

    Hi Nguyen - thanks for agreeing to have a look.
    I've just sent you the login details.
    Cheers,
    Dave.

    June 17, 2022 at 4:50 PM #36549
    Paul GearyPaul Geary
    Participant

    Hi

    I've got a similar issue regarding site speed when metabox is enabaled.
    Could you please assist

    June 18, 2022 at 4:06 PM #36559
    Long NguyenLong Nguyen
    Moderator

    Hi Paul,

    Please enable WP Debug to see if there is an error log on your site
    https://wordpress.org/support/article/debugging-in-wordpress/

    Or you can use the plugin Query Monitor and share some screenshots in the admin area https://wordpress.org/plugins/query-monitor/

    June 19, 2022 at 12:25 PM #36574
    AJ TatumAJ Tatum
    Participant

    This is also an issue for me, especially when I have user front end forms enabled or user profile editor. I've even gone so far as you trying tool set but wasn't impressed. However, I am beginning to look at alternatives that seem to be less demanding than metabox yet more powerful.

    June 20, 2022 at 5:44 PM #36588
    Paul GearyPaul Geary
    Participant

    WP Query Monitor results https://ibb.co/9yJ5zz1

    June 20, 2022 at 10:24 PM #36593
    Long NguyenLong Nguyen
    Moderator

    Hi Paul,

    Please share some screenshots of the tab PHP Errors (5) and Slow Queries. If you are using the Custom Table in the builder, please follow this screen record https://monosnap.com/file/oPhOJJulVxpT7y1Ay5q7LIm90p3NKw
    to know how I resolve this issue on David's site.

    June 21, 2022 at 2:41 PM #36609
    Paul GearyPaul Geary
    Participant

    Thank you, please see below as requested

    PHP Errors https://ibb.co/Y05BrTL

    Slow Queries https://ibb.co/5kGMtjC

    June 21, 2022 at 5:13 PM #36611
    Long NguyenLong Nguyen
    Moderator

    Hi Paul,

    Can you please deactivate all plugins except Meta Box, MB extensions, Query Monitor and switch to the standard theme of WordPress (Twenty TwentyTwo) then re-check this issue?
    I see some PHP notice errors and slow queries from other plugins and the theme on your site, they might cause this issue.

    June 24, 2022 at 5:35 PM #36661
    Paul GearyPaul Geary
    Participant

    Results tested on a localhost https://ibb.co/TR8yKWr

    June 25, 2022 at 10:17 AM #36668
    Long NguyenLong Nguyen
    Moderator

    Hi Paul,

    So you can see that activating the Meta Box plugin does not cause the slow-down issue. It might come from another one. For your live site, you can share your site credentials via the contact form https://metabox.io/contact/
    I will help you to check the issue.

    July 14, 2022 at 2:41 PM #37005
    Paul GearyPaul Geary
    Participant

    Hi Long,

    Thank you, I have sent you the requested information.

    July 14, 2022 at 9:20 PM #37011
    Long NguyenLong Nguyen
    Moderator

    Hi Paul,

    Please check two screenshots before and after I deactivate all plugins except Meta Box and switch to the standard theme of WordPress (Twenty TwentyTwo). The slowdown issue looks resolved.
    https://monosnap.com/file/E057jmGT9GjV8UfWwx7vskPsB981rP
    https://monosnap.com/file/oH1DM2MvIjzUpcdxlvMXbVqeFUKbSV

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