Hey good day to you, and thanks for your wonderful product.
Your instructions for getting started with Metabox are really close to being great, but could be improved imo when it comes to setting up the Basic Bundle.
It's confusing what the basic bundle even is, but now that I've set things up, it seems they are a bunch of extensions. So when it says "Installing Extensions" in your instructions, it would be better imo to say "Installing extensions/the basic bundle" (https://docs.metabox.io/installation/). The problem is . The title of the basic bundle says "Essential Plugins for Custom fields." So in my mind, when I think of the basic bundle I think "plugin" not "extension." So in the instructions where it says install extensions, I thought it wanted me to install something else - not the basic bundle.
It would be nice if there were separate instructions for installing the basic bundle to make it extra clear how to use the product. It's frustrating to purchase a product and not be able to quickly use it because the instructions aren't clear. I could see you losing customers over this, so just wanted to give you a heads up on how you could easily avoid that happening.
There's another layer of confusion as well regarding the basic bundle after purchase. There are dozens of things I could download, and it's not clear which one to choose. I just guessed on mb-core and got it right. IMO, the welcome email should say which file to download (like mb-core) or which file people most typically download. That way I wouldn't be looking at the 24 download files scratching my head.
Here's how your instruction page could look:
How to install the personal plan basic bundle:
1. Install Metabox (your instructions for this are already fine)
2. Download the MB-Core - there are two options for download. Choose the one closest at the top of the page. Make sure to copy your license key, as you'll need it later.
3. Upload MB-Core zip file to WordPress and click activate. Now a Metabox post type will appear on the left side of your WordPress dashboard panel. Open it and paste your license key.
Again, great product. I just think a few small tweaks to your instructions is going to create a much better user experience, more happy customers, and more money in your pocket.
Thank you for your feedback.
I will discuss with our team to improve the documentation for the new users to get started quickly and easier.