Bricks + Polylang / Missing all custom fields

This topic has 3 replies, 2 voices, and was last updated 2 months, 1 week ago by Peter.

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July 19, 2023 at 7:58 PM #42667

Beltrame
Participant

Has anyone experienced this?
I am losing all my custom fields overnight. The Customer adds and the other day they all add up.

Happening using with Polylang and Bricks Builder.

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July 19, 2023 at 11:45 PM #42675

Peter
Moderator

Hello,

Please let me know where is the custom fields lost. On the editing page or in the field group? Is the field value still saved in the database?

If you have a backup file, please restore it to get the fields back.

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July 19, 2023 at 11:59 PM #42676

Beltrame
Participant

We saw this issue yesterday. we going ahead and put the content again.
But today the changes are lost, I have no recent backup, and just some posts are with this problem.
I did't check the database.

I'll now publish the fields and wait... I have no idea.

It's a group field with Repeater block, to insert product descriptions.

https://paste.pics/657a57fa3a6d1f14517256e4ab2d1624

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July 20, 2023 at 9:22 PM #42694

Peter
Moderator

Hello,

So the field group lost its custom fields, didn't it? If yes, I think the issue happens when you edit the field group and click the Update twice (first is Update, second is Update when the fields are not loaded fully).
If there are many administrators on your site, please tell other ones don't edit the field group and observe this issue to know how this happens.

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