Meta Box

Can I request a refund

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • August 6, 2017 at 7:04 AM #6517
    TuaregTuareg
    Participant

    Hello, after trying MB META BOX with the extensions of free versions and
    checking that the plugin and extensions that I tried worked and I liked it,
    I decided to buy the package DEVELOPER BUNDLE.

    After 2 days examining and trying to create something, I am very frustrated
    for the following reasons.

    - There are 2 plugins that I can not install because they give error, these
    are META BOX TEMPLATE and MB REVISION, besides that the plugin META BOX FOR
    YOAST SEO to activate it gives an error and leaves the white screen.

    - This is the main one, that I am a newbie in this of wordpress and I
    thought that the plugin and the extensions did everything, but you have to
    know a medium-high level of code and the truth is that I have no idea or
    very little Of code.

    The truth is that it seems to be a lot of help for developers, but I'm not a
    developer, just a self-taught person that starts in the wordpress universe,
    a simple novice and gives me the feeling that for now is not for me.

    Please, if it is not hassle I would like to claim the refund of the amount
    paid as indicated on the web.

    Can I request a refund?
    You are more than welcome to request a refund within 14 days of purchasing
    the extensions. If you do not like Meta Box, we will happily refund 100% of
    your money.

    Thank you very much, and I encourage you with this plugin. And I hope that
    in the shortest time possible this to the height to be able to use it and to
    take advantage of those advantages that supposedly offers.

    August 7, 2017 at 8:55 AM #6534
    Anh TranAnh Tran
    Keymaster

    Hi,

    That's totally fine. There is a benefit to know coding to use the plugin and extensions better, but it's still doable if you just follow the instruction.

    The refund has been issued.

    By the way, can you please tell me about the 1st problem, when you just activated the plugins and see the white screen. Do you see any error? Is there any error logged?

    That can help us fix the bugs for others.

    Thanks
    Anh

    August 8, 2017 at 2:38 AM #6552
    TuaregTuareg
    Participant

    Thanks, I feel the inconvenience caused, but if one day I have more knowledge about programming do not doubt that I will acquire the extensions again.

    This is the information you see when you try to activate the plugins.

    MB REVISION:
    ------------

    ( ! ) Fatal error: Cannot redeclare mb_revision_init() (previously declared in D:\SERVIDOR\www\desarrollowp.dev\wp-content\plugins\meta-box-aio\extensions\mb-revision\mb-revision.php:23) in D:\SERVIDOR\www\desarrollowp.dev\wp-content\plugins\mb-revision\mb-revision.php on line 26
    Call Stack
    # Time Memory Function Location
    1 0.0016 498576 {main}( ) ...\plugins.php:0
    2 1.5671 41873984 plugin_sandbox_scrape( ) ...\plugins.php:164

    =======================================================================================================================================

    META BOX TEMPLATE:
    ------------------

    ( ! ) Notice: Constant MB_TEMPLATE_DIR already defined in D:\SERVIDOR\www\desarrollowp.dev\wp-content\plugins\meta-box-template\meta-box-template.php on line 17
    Call Stack
    # Time Memory Function Location
    1 0.0015 498720 {main}( ) ...\plugins.php:0
    2 1.5341 41874192 plugin_sandbox_scrape( ) ...\plugins.php:164
    3 1.5348 41877568 include( 'D:\SERVIDOR\www\desarrollowp.dev\wp-content\plugins\meta-box-template\meta-box-template.php' ) ...\plugin.php:1882
    4 1.5348 41877704 define ( ) ...\meta-box-template.php:17

    ( ! ) Notice: Constant MB_TEMPLATE_URL already defined in D:\SERVIDOR\www\desarrollowp.dev\wp-content\plugins\meta-box-template\meta-box-template.php on line 18
    Call Stack
    # Time Memory Function Location
    1 0.0015 498720 {main}( ) ...\plugins.php:0
    2 1.5341 41874192 plugin_sandbox_scrape( ) ...\plugins.php:164
    3 1.5348 41877568 include( 'D:\SERVIDOR\www\desarrollowp.dev\wp-content\plugins\meta-box-template\meta-box-template.php' ) ...\plugin.php:1882
    4 1.5378 41887768 define ( ) ...\meta-box-template.php:18

    ( ! ) Fatal error: Cannot declare class MB_Template_Settings, because the name is already in use in D:\SERVIDOR\www\desarrollowp.dev\wp-content\plugins\meta-box-aio\extensions\meta-box-template\inc\class-mb-template-settings.php on line 17
    Call Stack
    # Time Memory Function Location
    1 0.0015 498720 {main}( ) ...\plugins.php:0
    2 1.5341 41874192 plugin_sandbox_scrape( ) ...\plugins.php:164
    3 1.5348 41877568 include( 'D:\SERVIDOR\www\desarrollowp.dev\wp-content\plugins\meta-box-template\meta-box-template.php' ) ...\plugin.php:1882
    4 1.5410 41925792 require( 'D:\SERVIDOR\www\desarrollowp.dev\wp-content\plugins\meta-box-aio\extensions\meta-box-template\inc\class-mb-template-settings.php' ) ...\meta-box-template.php:20

    August 8, 2017 at 2:48 AM #6553
    TuaregTuareg
    Participant

    I have reinstalled the plugin -Meta Box for Yoast Seo- since it gives me the problem of the blank screen uninstall it, and now it does not reproduce the error and it activates perfectly.

    August 8, 2017 at 9:34 AM #6557
    Anh TranAnh Tran
    Keymaster

    Thanks a lot for your info. I will check and fix the errors. Looks like the AIO plugin caused it.

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