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Character and Word Counter does not work

Support › MB Text Limiter › Character and Word Counter does not work

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  • March 31, 2026 at 4:51 PM #49868
    ReficaRefica
    Participant

    Hi,

    I'm experiencing an issue with Text Limiter when using it with WYSIWYG. It functions only in the code view and not in visual editing mode.

    Please take a look at this brief screencast demonstrating the problem: https://share.zight.com/4guq1gNk

    Do you have any suggestions on what might be causing this?

    Thank you.

    March 31, 2026 at 9:31 PM #49869
    PeterPeter
    Moderator

    Hello Refica,

    Thanks for reaching out.

    The Text Limiter counts characters correctly on my demo site when using the Visual mode of the WYSIWYG field. Can you please share another screen record with full screen? And share the JSON file of the field group, then I import it to my site and recheck the issue.
    Refer to the documentation https://docs.metabox.io/extensions/meta-box-builder/#export--import

    April 7, 2026 at 5:27 PM #49891
    ReficaRefica
    Participant

    Hi Peter,

    Apologies for the delayed response; I was away for a few days over the Easter holiday.

    1. You can find the JSON file in this URL: https://e.pcloud.link/publink/show?code=XZCgbvZlIr0T35daCLDpRxWwC1qbfIcGdeV
    2. Please see this full screen recording: https://share.zight.com/kpu2nnZj

    Thanks!

    April 7, 2026 at 8:50 PM #49893
    PeterPeter
    Moderator

    Hello,

    I can see and reproduce the issue on my site. It happens when you use the WYSIWYG field on a settings page. I've escalated the issue to the development team to fix it as soon as possible.

    Thank you.

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