- This topic has 17 replies, 3 voices, and was last updated 1 year, 5 months ago by
Gene Teigland.
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March 11, 2021 at 5:41 AM #24835
I purchased your plan but when I'm using my gantry temple with Twig it conflicts with your version. Im hoping to have this resolved ASAP - can you take a look at this. I can provide backend login if necessary.
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March 12, 2021 at 5:20 AM #24855
Gene Teigland
ParticipantIve emailed twice and started this forum topic and yet no response to this major issue. Can anyone provide help otherwise i will want my money back. I would appreciate some better service for a paid plugin. Thanks!
March 12, 2021 at 10:46 AM #24859Long Nguyen
ModeratorHi,
Thank you for getting in touch.
It's the conflict between our plugin and another theme, not the issue of the plugin itself, I've informed the developer team to check it and get back to you if there is any information.
March 12, 2021 at 10:49 AM #24860ParticipantI understand that but you both use Twig so there has to be a solution for this. That was one of the main reasons I switched from ACF to your solution becuase I assumed with you both using TWIG it would be better for integration with the template. I can't just buy something and not use it. Are you able to help me find a solution? I've not had this problem with any other plugin using this theme framework and I've used it for over 5 years.
March 12, 2021 at 8:43 PM #24884ParticipantSo I received this from the theme developer:
"It's probably using a different TWIG version to us so delete the TWIG folder from the vendor file of that plugin so that it uses our version. If the plugin expects to be using the latest version of TWIG then it may not be possible to use the extension.
Sorry but we can't guarantee compatibility with every third-party plugin that might exist."
My notes:
This is the first time I've had this problem with a plugin using this theme - so two questions:
1. What version of TWIG do you use?
2. Where is the TWIG file I can delete and give this option a try?Thanks!
March 13, 2021 at 2:25 AM #24888ParticipantTWIG version used by Gantry 5 is 1.42.5
March 13, 2021 at 8:50 AM #24895Anh Tran
KeymasterHi Gene Teigland,
I've looked at your site and found that the code for MB Views is old. We have fixed this issue in the recent version. You might need to update it.
This is the error on the site: https://prnt.sc/10k3ns3
Notice the arrow. That part of the code should be: https://prnt.sc/10k3o83
March 18, 2021 at 3:45 AM #26498ParticipantThank you for the update and the reference point - while we did make the update there is another issue. Please take a look at this error. I'm really hoping to get this resolved ASAP. Thanks!
March 19, 2021 at 2:53 AM #26514ParticipantJust bumping this topic- really hoping to get resolution on this as I really want to use metabox.
March 19, 2021 at 5:27 PM #26529ParticipantI would really appreciate some support on this. Please see above. Thanks!
March 19, 2021 at 6:14 PM #26531KeymasterHi Gene,
I'm checking with Twig. There are probably some issues that I need more time to check. I'll update the extension when I finish.
March 19, 2021 at 7:18 PM #26534ParticipantOK thanks. Do you have access to my site so you can test as necessary?
March 24, 2021 at 4:04 AM #26642ParticipantHI - Just checking in on this again. I really want to purchase you lifetime plan BUT I used gantry in all my sites so I need to know this will work. I love everything else about your plugins but I need this to work.
Thanks!
March 25, 2021 at 7:30 PM #26692ParticipantSo as you probably already know but this is isolated only in MB Views. So the rest of the plugin we can use but would absolutely LOVE to use MB Views. Is there anything we can do to help? MB Views with Gantry would be a dynamic solution for us and would love to do whatever necessary to make it happen - even if we need to provide some financial resources to make it possible quicker. Thanks!
March 30, 2021 at 9:03 PM #26820ParticipantThanks for the fix. However it's still not working but I am getting a different error so getting closer. I have purchased your lifetime tier3 bundle because I really believe in your product - just need this last part fixed. Here is the url again and let me know if you need credentials to view the site.
March 31, 2021 at 9:18 PM #26838ParticipantJust another reminder on this. Im really hoping for a solution. Thanks!
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