I purchased your plan but when I'm using my gantry temple with Twig it conflicts with your version. Im hoping to have this resolved ASAP - can you take a look at this. I can provide backend login if necessary.
Ive emailed twice and started this forum topic and yet no response to this major issue. Can anyone provide help otherwise i will want my money back. I would appreciate some better service for a paid plugin. Thanks!
It's the conflict between our plugin and another theme, not the issue of the plugin itself, I've informed the developer team to check it and get back to you if there is any information.
I understand that but you both use Twig so there has to be a solution for this. That was one of the main reasons I switched from ACF to your solution becuase I assumed with you both using TWIG it would be better for integration with the template. I can't just buy something and not use it. Are you able to help me find a solution? I've not had this problem with any other plugin using this theme framework and I've used it for over 5 years.
"It's probably using a different TWIG version to us so delete the TWIG folder from the vendor file of that plugin so that it uses our version. If the plugin expects to be using the latest version of TWIG then it may not be possible to use the extension.
Sorry but we can't guarantee compatibility with every third-party plugin that might exist."
My notes:
This is the first time I've had this problem with a plugin using this theme - so two questions:
1. What version of TWIG do you use?
2. Where is the TWIG file I can delete and give this option a try?
Thank you for the update and the reference point - while we did make the update there is another issue. Please take a look at this error. I'm really hoping to get this resolved ASAP. Thanks!