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  • August 12, 2022 at 2:18 AM #37460
    Bryan McLaughlinBryan McLaughlin
    Participant

    I purchased a license through fastspring. I got the email. I pasted the order number into my wordpress license and it says invalid license.

    There is no place in my account that shows the license number. I only have the order number for the subscription. Please replay to my email.

    August 12, 2022 at 2:19 AM #37461
    Bryan McLaughlinBryan McLaughlin
    Participant

    I purchased a license through fastspring. I got the email. I pasted the order number into my wordpress license and it says invalid license.

    There is no place in my account that shows the license number. I only have the order number for the subscription. Please reply to my email with a license number or I will need a refund.

    August 12, 2022 at 10:35 AM #37464
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Thank you for reaching out.

    Please follow this article to know how to create the license key https://metabox.io/meta-box-update-licensing-system/
    if it does not help, please contact us at https://metabox.io/contact/, our development team will help you to check the issue.

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