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Error in character count routine - Custom Fields

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  • October 24, 2025 at 9:57 AM #49209
    Jayron CastroJayron Castro
    Participant

    I'm creating a custom field and the character count routine doesn't work when I enter prepend text from the field. There's a video below that exemplifies the problem. Can you help me? Am I doing something wrong?

    Video

    October 27, 2025 at 9:55 PM #49223
    PeterPeter
    Moderator

    Hello Jayron,

    Thanks for reaching out.

    There is an issue with the Text Limiter feature when adding the prepend value to the field. I've escalated this issue to the development team to fix it as soon as possible.
    In the meantime, you can remove the prepend value to make it work.

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