Please add the available meta box ID to the id attribute of the shortcode user profile. If you are using the Builder to create the meta box, please edit it and get the Field Groups ID, screenshot https://share.getcloudapp.com/5zuB1jq8.
The shortcode should be:
[ mb_user_profile_info id="post-meta" submit_button="Submit" confirmation="Your information has been successfully submitted. Thank you." ]