How to cancel subscription

Support General How to cancel subscriptionResolved

Viewing 3 posts - 1 through 3 (of 3 total)
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  • #45931
    LukášLukáš
    Participant

    Hi, where can I find subscription cancellation?

    I just can't find it in my account. My situation changed and I wanted my subscription to end. Before my license expired I checked it in my account and I assumed my license just ends as it was written in the table. I didn't find any option to cancel. So I assumed it expires and I won't be charged so I let it expire. But I was charged for another year and I am really upset. I still cannot find a way to unsubscribe... Where can find it? I won't have much use for this plugin anymore as I am no longer in a need of the plugin. I enjoyed it, but I won't probably use it upcoming year. And if so I will buy it then. But I am in no need for it now.

    I would really appreciate if I could get a refund. Thank you very much for any help.

    #45932
    LukášLukáš
    Participant

    I tried installing the plugin if it would still work with old versions which I downloaded prior to my subscription end. Just out of curiosity if I could still use older version in future. And I checked my account and it said my licenses expires in 2025... I would really appreciate if you gave me a refund, thanks.

    #45940
    PeterPeter
    Moderator

    Hello Lukas,

    If you have an account-related question, please contact us here https://metabox.io/contact/
    we will help you cancel your subscription.

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