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license invalid?

Support › General › license invalid?Resolved

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • May 12, 2022 at 2:33 PM #35997
    Heinrich TaitlHeinrich Taitl
    Participant

    after updating metabox my pro licenses on different sites show invalid. reactivation doesnt work. creating a new license in the dashboard doesnt work. we own a liftetime license.

    any idea?

    May 13, 2022 at 7:33 AM #36004
    Long NguyenLong Nguyen
    Moderator

    Hi Heinrich,

    There was an issue with the responses from our server. Please try using the WP Sweep plugin to clear the response cache, and try again.

    May 13, 2022 at 6:51 PM #36014
    Heinrich TaitlHeinrich Taitl
    Participant

    hi long,

    sorry, but to install a plugin on every site we have this issue is not an option. please advise to solve the issue without plugin. tks in advance.

    May 17, 2022 at 4:01 PM #36056
    Anh TranAnh Tran
    Keymaster

    Hi Heinrich, can you please show me a screenshot of the problem? And do you use the latest version of Meta Box?

    May 17, 2022 at 11:50 PM #36062
    Heinrich TaitlHeinrich Taitl
    Participant

    with 1.16. manually installed its accepting the license again.

    May 18, 2022 at 8:51 AM #36064
    Long NguyenLong Nguyen
    Moderator

    Great.
    Let me know if you have any questions.

    June 17, 2022 at 9:28 PM #36552
    Heinrich TaitlHeinrich Taitl
    Participant

    hi, sorry, but the problem comes back.
    license not accepted, manually install of 1.16.1 but the same issue. to mention that it is a multisite installation. any solution
    br heiner

    June 20, 2022 at 12:29 PM #36585
    Long NguyenLong Nguyen
    Moderator

    Hi,

    Please share some screenshots and your site credentials via this contact form https://metabox.io/contact/
    Our development team will help you to check the issue.

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