Media library not loading on most recent version

Support General Media library not loading on most recent version

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #41881
    EstherEsther
    Participant

    Hello,

    On one of our development sites we updated to the latest version of Meta Box. (v 5.7.0 and AIO 1.20.3).
    Media library isn't loading anymore when selecting featured image (or any image for that matter). Problem seems resolved when meta box is disabled.

    Is there anyone else who experiences this problem?

    #41893
    PeterPeter
    Moderator

    Hello,

    I do not see that issue on my demo site. Can you please deactivate all plugins except Meta Box, Meta Box AIO and switch to a standard theme of WordPress then check the issue again? Please turn on WordPress debug log and see if there is any error at the current time.
    https://wordpress.org/documentation/article/debugging-in-wordpress/

    #41899
    EstherEsther
    Participant

    I have. Problem persisted until I deactivated meta box.
    I reverted back to the previous version of meta box and the problem seems not to exist in the previous version.

    #41921
    PeterPeter
    Moderator

    Hello,

    Please update Meta Box to the new version 5.7.1 and recheck this issue.

    Let me know how it goes.

    #41934
    EstherEsther
    Participant

    Hey Peter,

    Sadly, the update did not resolve the problem.

    #41937
    PeterPeter
    Moderator

    Hello,

    Please share your admin site account via this contact form https://metabox.io/contact/
    I will take a look.

Viewing 6 posts - 1 through 6 (of 6 total)
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