Oxygen Builder does not work when MB AIO is active

Support Meta Box AIO Oxygen Builder does not work when MB AIO is active

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  • #47060
    JoeJoe
    Participant

    Hi peter,
    I am not sure if this was reported already, but I have noticed, when opening an oxygen template, inside the builder all element ids are gone and nothing is shown inside, when I deactivate the MetaBox AIO plugin, all goes back to normal.....
    I have further tested this : I created a new template, (with MB AIO activated) added elements, no problem, then I save, close the builder, reopen the builder with the recently saved template, all the element ids are gone again, and the builder is blank, deactivated MB AIO and everything goes back to normal.
    Wordpress send me a 'your site is experiencing a technical issue' email
    Any ideas ?
    Posts , Pages and Reusable Parts work without any problems

    #47070
    PeterPeter
    Moderator

    Hello Joe,

    The Oxygen team develops and maintains the compatibility feature between Meta Box and Oxygen. It may not work with Meta Box's new updates. I recommend you enable WP debug, contact Oxygen support, and share the error log with them so they can identify the issue and help you fix it.

    Please read more about our support policy here https://metabox.io/support/topic/support-policy/

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