Meta Box

Refund request

Support › MB Builder › Refund requestResolved

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 24, 2022 at 3:27 PM #38010
    Kayla De Jesus FreitasKayla De Jesus Freitas
    Participant

    Hi there

    I recently purchased a Personal Bundle as I thought I needed it for my build, but I went in a different creative direction. Please, do let me know if I can get a refund on the purchase.

    Thanking you in advance.

    August 25, 2022 at 11:43 AM #38031
    Anh TranAnh Tran
    Keymaster

    Hi Kayla,

    Thanks for contacting us. I've checked your purchase and found that it was made on July 28th. Our refund policy is for purchases within 14 days. Unfortunately, in this case we can't issue the refund for you.

    August 25, 2022 at 4:25 PM #38040
    Kayla De Jesus FreitasKayla De Jesus Freitas
    Participant

    Hi there

    I only made the purchase on the 23rd of this month and I have the receipt as proof. In fact, my website only went live 7 days ago so please advise.

    August 26, 2022 at 10:14 AM #38064
    Anh TranAnh Tran
    Keymaster

    Hi Kayla, can you please send me the screenshot of your receive via email? And also send us your account email. As this info is personal, let's talk via email.

    August 27, 2022 at 1:02 AM #38074
    Kayla De Jesus FreitasKayla De Jesus Freitas
    Participant

    Done, thank you. I will chat to you via email

    November 7, 2022 at 7:04 AM #38975
    Bilal DilsizBilal Dilsiz
    Participant

    Hello,

    I purchase the Meta box plugin on November 6, 2022 and I want to cancel my order.

    Please cancel my order and refund the payment.

    Regards,
    Bilal

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.