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Site goes down when AIO is activated

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  • This topic has 7 replies, 2 voices, and was last updated 1 week ago by PeterPeter.
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  • May 27, 2026 at 2:22 AM #49993
    jmallbritton@gmail.com[email protected]
    Participant

    After a bluehost migration all of a sudden my website goes down when AIO is activated. "The error is There has been a critical error on this website."

    May 27, 2026 at 4:12 AM #49994
    jmallbritton@gmail.com[email protected]
    Participant

    The error was resolved by downloading the AOI plugin file and overwriting the version that was installed. No idea why that helped but it is fixed now.

    May 27, 2026 at 8:07 AM #49995
    jmallbritton@gmail.com[email protected]
    Participant

    Need to reopen this. After an hour of working fine the same problem came back. Critical error if AIO is activated on recf.org after migration to upgrade Bluehost account. The plugin worked fine with the same set of plugins for years and now this.

    May 27, 2026 at 8:24 PM #49996
    PeterPeter
    Moderator

    Hello,

    Thanks for reaching out.

    Can you please enable WP debug log and share the full error log with me? I will help you investigate the issue. You can follow the WordPress documentation to enable WP debug log.
    https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

    May 27, 2026 at 11:01 PM #49998
    jmallbritton@gmail.com[email protected]
    Participant

    Log:

    PHP Fatal error: Uncaught eLightUp\Twig\Error\LoaderError: Template "girl-powered-downloads" is not defined.
    in /srv/htdocs/wp-content/plugins/meta-box-aio/vendor/elightup/twig/Twig/Loader/ChainLoader.php:99

    Stack trace:
    #0 /srv/htdocs/wp-content/plugins/meta-box-aio/vendor/elightup/twig/Twig/Environment.php(261): eLightUp\Twig\Loader\ChainLoader->getCacheKey('girl-powered-do...')
    #1 /srv/htdocs/wp-content/plugins/meta-box-aio/vendor/elightup/twig/Twig/Environment.php(309): eLightUp\Twig\Environment->getTemplateClass('girl-powered-do...')
    #2 /srv/htdocs/wp-content/plugins/meta-box-aio/vendor/elightup/twig/Twig/Environment.php(277): eLightUp\Twig\Environment->load('girl-powered-do...')
    #3 /srv/htdocs/wp-content/plugins/meta-box-aio/vendor/meta-box/mb-views/src/Renderer.php(73): eLightUp\Twig\Environment->render('girl-powered-do...', Array)
    #4 /srv/htdocs/wp-content/plugins/meta-box-aio/vendor/meta-box/mb-views/src/ContentLoader.php(67): MBViews\Renderer->render(Object(WP_Post))
    #5 [internal function]: MBViews\ContentLoader->apply_view('<p>The Aerial D...', Object(WP_Post))
    #6 /srv/htdocs/wp-content/plugins/meta-box-aio/vendor/meta-box/mb-views/src/ContentLoader.php(49): array_reduce(Array, Array, '<p>The Aerial D...')
    #7 /wordpress/core/7.0/wp-includes/class-wp-hook.php(341): MBViews\ContentLoader->change_content('<p>The Aerial D...')
    ...
    thrown in /srv/htdocs/wp-content/plugins/meta-box-aio/vendor/elightup/twig/Twig/Loader/ChainLoader.php on line 99 (edited)

    May 28, 2026 at 8:23 PM #50001
    PeterPeter
    Moderator

    Hello,

    Do you have the template named girl-powered-downloads? If you include an external View template in a View content but the template doesn't exist, it will cause a fatal error like that.

    Following the documentation https://docs.metabox.io/extensions/mb-views/#using-external-views

    You can access database, table wp_posts, search for the post type mb-views and check the content of all posts to find the View template has a non-existing template girl-powered-downloads.

    May 30, 2026 at 12:41 AM #50004
    jmallbritton@gmail.com[email protected]
    Participant

    I don't have a template called girl powered downloads. Maybe it was created accidentally. The only templates I use are Breakdance Templates and there isn't one for Girl Powered downloads. Also the Breakdance Templates page will not load

    My IT department assisted me and disabled MB Views only for metabox aio using SSH, which made the site work and restored the Breakdance templates page. When MB views and AIO are both active the site crashes. How would we go about removing the girl powered template if I don't see it on the BD templates page?

    May 30, 2026 at 8:23 AM #50005
    PeterPeter
    Moderator

    Hello,

    Please share your site admin account by submitting this contact form https://metabox.io/contact/
    I will take a look.

    Thank you.

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