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Viewing 15 posts - 1 through 15 (of 17 total)
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  • #49479
    369cycle369cycle
    Participant

    After updating Matabox, when trying to modify an existing file, the message "Something went wrong. Please try again!" appears. Creating a new file does not show this message.

    #49487
    PeterPeter
    Moderator

    Hello,

    Please update Meta Box AIO to the new version 3.3.5, then clear all caches: plugin, browser, hosting, Cloudflare (if you use it) ... and recheck the issue.

    Let me know how it goes.

    #49533
    KaraKara
    Participant

    I'm still experiencing this issue - cannot edit any of the custom field groups. It loads briefly (flashes) and then I get the same error: "Something went wrong. Please try again!"

    #49534
    KaraKara
    Participant

    Oh and to note: I'm updated to MetaBox AIO 3.3.5. I tried deactivating all plugins and clearing cache etc etc. No luck. Hosting with Rocket.net if that helps.

    Don't see any errors in the log, but from the console:
    https://www.awesomescreenshot.com/image/57909569?key=07860e3136754c02df33805b351e7402

    #49535
    KaraKara
    Participant

    I think it's related to the Group field.
    In a new set of Custom Fields, I just tried to add it and was immediately hit with "Something went wrong. Please try again!".

    Please let me know how to fix ASAP. I use Groups throughout many sites and they are connected to Bricks Builder queries - I need to be able to edit them.

    Thank you.

    #49538
    KaraKara
    Participant

    Perhaps it's linked also to MetaBox AIO not recognizing my license? The license page says it's confirmed, and I just removed and re-added it to be sure. But when I look at the options for custom fields, I can't select a Tab. It says: "Tab (Premium)" and prompts me to upgrade to MetaBox AIO.

    Note: I purchased my license from AppSumo in 2021.

    #49541
    PeterPeter
    Moderator

    Hello Kara,

    Please contact us here https://metabox.io/contact/ regarding the license key issue. We will help you check it.

    Thanks.

    #49587
    JCJC
    Participant

    Hi there,

    I got the same issue. Can't edit custom field groups of type post. I always get the error: "Something went wrong. Please try again!" I can edit custom field groups of type block without problems though.

    Please advice.

    Best

    Jan

    #49694
    KaraKara
    Participant

    This issue is still happening. I was able to create a new set of custom fields earlier today, including a Group. But I cannot edit the custom field set now, nor can I create a new set that includes a new group.

    I get the same error: "Something went wrong. Please try again!"
    And two errors show in the console:
    https://www.awesomescreenshot.com/image/58557602?key=bade5115441d813ab615595613086dbe

    Deactivating all plugins, turning off cache, etc does not help.
    This is extremely disruptive - how can we fix this?

    #49697
    JCJC
    Participant

    Second that.

    #49698
    JCJC
    Participant

    Could it be the Server's PHP-Version? The problem site runs on PHP 8.4.16. Another site with PHP 8.5 I has none of that. Both run Metabox AIO 3.4.0 and WordPress 6.9.

    #49704
    KaraKara
    Participant

    This site was on php 8.1 and I just upgraded to 8.3, the problem persists.
    (My host doesn't have 8.5 yet so can't try that.)
    Also running AIO Version 3.4.0, WP 6.9.

    Theme is Bricks, but changing to default theme doesn't help.
    Hosting on Vultr HF on Cloudways.

    #49715
    KaraKara
    Participant

    After a bunch of trial and error, this worked for me. I wouldn't have guessed Cloudflare was caching scripts in the backend, but it was.

    Fix MetaBox Group fields breaking in wp-admin (Cloudflare caching)

    Symptoms

    1. MetaBox Group fields don’t load in wp-admin (Builder / edit screens).
    2. Console shows errors like: Cannot access 'c' before initialization
    3. Hard refresh (Empty cache + hard reload) temporarily fixes it.
    4. Network headers for MetaBox JS show cf-cache-status: HIT.

    Cause
    Cloudflare is caching MetaBox’s webpack JS chunks (often under /wp-content/plugins/...) with a long TTL. When MetaBox updates, Cloudflare can serve a stale chunk that doesn’t match the current app.js, which crashes the admin UI.

    Step 1: Confirm Cloudflare is caching the file

    1. In Chrome, open the broken wp-admin page.
    2. DevTools → Network
    3. Click one MetaBox JS chunk (often named like 4988.app.js).
    4. Check Response Headers: If you see cf-cache-status: HIT → Cloudflare is caching it and likely causing the break.

    Step 2: Add Cloudflare bypass rules (Free plan)

    In Cloudflare Dashboard → your site:
    Bypass MetaBox plugin JS chunks (important)
    Create a Cache Rule:

    1. Caching → Cache Rules → Create rule
    2. If URI Path contains /wp-content/plugins/meta-box (or your MetaBox plugin folder name)
      AND
      URI Path contains .app.js
      → Bypass cache
    3. Make sure this bypass rule is above any rule that caches /wp-content/* or “static assets”.

    Step 3: Purge caches

    1. Cloudflare → Caching → Configuration → Purge Cache → Purge Everything
    2. Purge any WordPress cache plugin you use (e.g., Breeze).

    Step 4: Verify the fix

    1. Reload the wp-admin page and re-check the JS chunk headers.
    2. You should now see cf-cache-status: MISS or BYPASS (not HIT).
    3. MetaBox Group fields should load normally.
    #49719
    PeterPeter
    Moderator

    Hello Kara,

    Thanks for sharing the investigation and solution. I appreciate it.

    #49724
    KaraKara
    Participant

    You're welcome, Peter.

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