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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • #49479
    369cycle369cycle
    Participant

    After updating Matabox, when trying to modify an existing file, the message "Something went wrong. Please try again!" appears. Creating a new file does not show this message.

    #49487
    PeterPeter
    Moderator

    Hello,

    Please update Meta Box AIO to the new version 3.3.5, then clear all caches: plugin, browser, hosting, Cloudflare (if you use it) ... and recheck the issue.

    Let me know how it goes.

    #49533
    KaraKara
    Participant

    I'm still experiencing this issue - cannot edit any of the custom field groups. It loads briefly (flashes) and then I get the same error: "Something went wrong. Please try again!"

    #49534
    KaraKara
    Participant

    Oh and to note: I'm updated to MetaBox AIO 3.3.5. I tried deactivating all plugins and clearing cache etc etc. No luck. Hosting with Rocket.net if that helps.

    Don't see any errors in the log, but from the console:
    https://www.awesomescreenshot.com/image/57909569?key=07860e3136754c02df33805b351e7402

    #49535
    KaraKara
    Participant

    I think it's related to the Group field.
    In a new set of Custom Fields, I just tried to add it and was immediately hit with "Something went wrong. Please try again!".

    Please let me know how to fix ASAP. I use Groups throughout many sites and they are connected to Bricks Builder queries - I need to be able to edit them.

    Thank you.

    #49538
    KaraKara
    Participant

    Perhaps it's linked also to MetaBox AIO not recognizing my license? The license page says it's confirmed, and I just removed and re-added it to be sure. But when I look at the options for custom fields, I can't select a Tab. It says: "Tab (Premium)" and prompts me to upgrade to MetaBox AIO.

    Note: I purchased my license from AppSumo in 2021.

    #49541
    PeterPeter
    Moderator

    Hello Kara,

    Please contact us here https://metabox.io/contact/ regarding the license key issue. We will help you check it.

    Thanks.

    #49587
    JCJC
    Participant

    Hi there,

    I got the same issue. Can't edit custom field groups of type post. I always get the error: "Something went wrong. Please try again!" I can edit custom field groups of type block without problems though.

    Please advice.

    Best

    Jan

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