Unable to access my custom model link listed under my custom menu setting page.

This topic has 11 replies, 2 voices, and was last updated 7 months ago by Peter.

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June 23, 2023 at 1:41 PM #42329

A Rollin
Participant

Hi there,

I came across one issue after updating the meta box aio with the latest version.

I am unable to access my custom model link listed under my custom menu setting page.

I have created the demo Pastebin for your reference.

https://pastebin.com/J5ggFuGU

Here is the error screenshot when I click on my custom menu setting page.

Can you please look into it as soon as possible?

Thanks

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June 23, 2023 at 10:39 PM #42336

Peter
Moderator

Hello,

I see that issue on my demo site. I've escalated it to the development team to fix it in the next update.

Thanks.

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June 26, 2023 at 11:50 AM #42365

A Rollin
Participant

Okay, thanks, Peter.

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August 2, 2023 at 4:29 PM #42795

A Rollin
Participant

Hey Peter,

Hope you're doing well.

Just wanted to follow up about the above issue.

Does the development team get any chance to work on fixing the above issue?

Does the development team have any temporary solution for it?

I have used the model feature so many places unfortunately none of any are working.

Thanks

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August 2, 2023 at 10:27 PM #42801

Peter
Moderator

Hello,

The development team is still working on this issue. You can create the model as the top menu to prevent this issue.

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September 11, 2023 at 7:03 PM #43201

A Rollin
Participant

Hey Peter,

Hope you're doing well.

Just wanted to follow up about the above issue again.

Unfortunately, I am not able to apply your solution to use the model as the top menu of the WP backend because there were a lot of complex places I applied the model.

Thanks

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September 21, 2023 at 4:14 PM #43305

A Rollin
Participant

Hey Peter,

Is there any update on this?

Thanks

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September 21, 2023 at 10:37 PM #43317

Peter
Moderator

Hello,

Your case is conflicting with this case https://support.metabox.io/topic/bug-incorrect-url-when-setting-parent-menu-of-settings-page-to-custom-model/?swcfpc=1
One is custom model menu is a parent menu
One is custom model menu is a sub/child menu
The development team is working to find a solution to fix both cases.

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October 12, 2023 at 1:57 PM #43508

A Rollin
Participant

Hey Peter,

Can I know, if there is any possibility to overcome the issue?

Thanks

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February 19, 2024 at 7:54 PM #44613

A Rollin
Participant

Hey Peter,

Is there any update on this?

Now we are facing other issues with the older version of the Metabox AIO.

Thanks

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July 19, 2024 at 6:51 PM #45946

A Rollin
Participant

Hello peter,

Is there any update for this issue?

Thanks.

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July 23, 2024 at 8:49 PM #45982

Peter
Moderator

Hello,

Currently, we don't have a proper solution to fix both cases:
- One is custom model menu is a parent menu
- One is custom model menu is a sub/child menu

only the case custom model menu is a parent menu will be supported and the settings page menu should be a submenu. Just want to let you know.

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