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Unable to save due to email field is set to required

Support › MB Builder › Unable to save due to email field is set to required

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • October 10, 2025 at 3:57 PM #49127
    Julian SongJulian Song
    Participant

    I wonder anyone faced the same issue.
    Unable to save in the builder due to email field is set to required.

    https://share.ulement.com/6qungYqe

    October 11, 2025 at 8:28 AM #49129
    PeterPeter
    Moderator

    Hello Julian,

    Thanks for reaching out.

    I'm not able to reproduce the issue on my site. Can you please export the field group to a JSON file and share it with me? Following this documentation https://docs.metabox.io/extensions/meta-box-builder/#export--import

    October 14, 2025 at 2:35 AM #49142
    Konstantinos AlmpanopoulosKonstantinos Almpanopoulos
    Participant

    Hello, I'm experiencing the same issue.

    When a field is marked as required and the configuration is saved, any attempt to add, remove, or update custom fields afterward becomes impossible.

    I’ve recorded a short video demonstrating the problem:

    👉 https://www.youtube.com/watch?v=Z4gkSxhKqA8

    October 14, 2025 at 2:46 AM #49143
    A.A.
    Participant

    I am facing a similar issue that began to occur after the Meta Box AIO 3.2.0 update (or at least that is when I noticed it). Only for me, I don't have an email field. I have four required fields and I am requested to enter something in the first and last required fields in order to save any changes to the custom fields metabox.

    Interestingly, it only requests it for 2 out of the 5 required fields I have. Those two fields are "text" type fields, the others area text area and dropdowns.

    It does not actually "save" the inputs from what I can see, it just requests saving similar to what the original poster described (and showed in their video). It does not affect saving or the custom fields from working, but it is annoying to have to enter in something random every time I edit my fields and save.

    October 15, 2025 at 7:16 PM #49156
    AdrienAdrien
    Participant

    I have the same issue, and I just updated to Meta Box AIO 3.2.0 as well, I cannot save my Field group because of required text in the right when editing a Meta Box Field group

    October 15, 2025 at 10:33 PM #49161
    HelmsHelms
    Participant

    I'm also having this issue. My first field is a required field (text field), but even if I change it to not being required and try to save, I still get the 'Please fill our this field' error. Also experiencing this issue after update to Meta Box AIO 3.2.0. It also will save the custom fields if I enter text in the first field.

    October 16, 2025 at 8:01 PM #49164
    PeterPeter
    Moderator

    Hello,

    I've received a report from a user which is similar to this issue. It happens when you set the conditional logic which is not available in the current field group. Can you please remove the conditional logic and recheck this?

    October 16, 2025 at 9:11 PM #49165
    A.A.
    Participant

    In my case (described above) I do not have conditional logic for this particular set up.

    October 17, 2025 at 4:54 PM #49167
    Konstantinos AlmpanopoulosKonstantinos Almpanopoulos
    Participant

    If you need to keep working with custom fields while the HTML5 validation issue is being fixed, you can temporarily disable validation by running this JavaScript snippet in your browser console before saving your changes:

    document.querySelectorAll('form').forEach(form => {
  form.noValidate = true;
  form.querySelectorAll('[required]').forEach(el => el.removeAttribute('required'));
});

    This will allow form submissions without HTML5 validation blocking the save action.

    October 17, 2025 at 9:12 PM #49169
    PeterPeter
    Moderator

    Hello,

    Our development team is working on this issue to fix it. The fix for this issue should be included in the next update of Meta Box plugins.

    Thanks for your patience.

    October 21, 2025 at 4:43 AM #49180
    A.A.
    Participant

    @Konstantinos: That is a thoughtful contribution and temporary solution, thank you. But in my case I can just enter anything in the fields it nags me about, such as 0, and then it lets me save. The 0 or whatever value I enter would not be saved in the database or anywhere I have seen so far, therefore that is how I am dealing with it until the next update: just enter anything and click save and move on until I have to edit it again.

    October 21, 2025 at 4:45 AM #49181
    A.A.
    Participant

    Also, thank you Peter and the Meta Box team for working on resolving this soon.

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