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Author cannot upload image and attach to his user profile

Support › MB Frontend Submission › Author cannot upload image and attach to his user profile

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  • June 5, 2026 at 4:11 PM #50032
    EddyPiVEddyPiV
    Participant

    When an author-role uploads an image to assign it to his own user-profile, there is the error 'Sorry, you are not allowed to attach files to this post.'
    He has the 'upload_files' capability, what more does he need for this action?

    June 5, 2026 at 4:55 PM #50033
    EddyPiVEddyPiV
    Participant

    Apparently the author is not trying to update his user profile but the current page.
    I used the shortcode [mb_frontend_form id='id' ......], I was expecting that that's the shortcode to be used for frontend submission, also for Show For = user.
    If that's not the case, what should I use instead?

    I also observed that I only see the fields, but not the labels. What am I missing? (Sure, the labels, but how to get them visible too)

    June 5, 2026 at 9:04 PM #50036
    PeterPeter
    Moderator

    Hello Eddy,

    Thanks for reaching out.

    The shortcode [mb_frontend_form] is used to submit the post (or post type) from the frontend. If you want to allow users to update their profile in the frontend, please use the shortcode [mb_user_profile_info]

    Please follow the documentation to get more info https://docs.metabox.io/extensions/mb-user-profile/

    June 5, 2026 at 9:59 PM #50037
    EddyPiVEddyPiV
    Participant

    Peter,

    I'll look into that. But shouldn't be the shortcode provided by MetaBox in the Field Groups list be different where Show For = User? Now it is a post type based shortcode that cannot be used for the user.

    Anyway, I'll look into this, thanks for now.

    June 6, 2026 at 9:41 AM #50040
    PeterPeter
    Moderator

    Hello Eddy,

    Yes, thanks for your feedback. I will inform the development team to update the shortcode in the Field Groups list to the user profile shortcode in future updates.

    Let me know if you have any questions.

    June 7, 2026 at 4:16 AM #50048
    EddyPiVEddyPiV
    Participant

    Hi Peter,

    Why don't I see any labels with the fields? All fields are just shown, no labels at all.

    June 8, 2026 at 10:36 PM #50054
    PeterPeter
    Moderator

    Hello Eddy,

    Can you please share some screenshots of the issue?
    - when editing the field group
    - on the page where you check the field group

    June 9, 2026 at 5:39 AM #50059
    EddyPiVEddyPiV
    Participant

    Hi Peter,

    An image with the screenshot + the Field Group Custom Fields settings
    https://drive.google.com/file/d/1Zv3MAEwCaKLa8a5Mv_QM7mQRsCeGbdF1/view?usp=sharing

    The header is entered by me in the page, there are just no labels.

    June 10, 2026 at 8:44 PM #50062
    PeterPeter
    Moderator

    Hello Eddy,

    I think you shared a wrong screenshot. I suggest sharing the admin account by submitting this contact form https://metabox.io/contact/

    I will help you check the issue.

    June 12, 2026 at 4:04 AM #50065
    EddyPiVEddyPiV
    Participant

    Peter,

    I have sent the login credentials. Thanks for your help.

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