Meta Box

Can not find where to put the license code

Support › General › Can not find where to put the license codeResolved

Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 10, 2019 at 11:24 PM #16468
    Robert O. AakermanRobert O. Aakerman
    Participant

    I am looking for: "Go to your WordPress Dashboard → Meta Box → License and enter this license key to get automatic updates for all Meta Box extensions."

    The only thing I see after installing MB Box from WP Plugin is the actual plugin sitting there active. There is no other MetaBox related entries, menus or paths as mentioned above.

    What am I missing?

    October 11, 2019 at 2:48 PM #16480
    Anh TranAnh Tran
    Keymaster

    Hi Robert,

    If you don't have any premium extension installed, then the plugin is smart enough to hide the License menu for you. In that case, you don't need to enter any license key at all.

    October 11, 2019 at 5:48 PM #16486
    Robert O. AakermanRobert O. Aakerman
    Participant

    Ha ha... 🙂
    I was starting to suspect something like that and was uploading a premium plugin this morning...and it proves your point.

    Upload a Premium plugin and a green link will show in the Plugin folder as well as a menu entry in the left side menu entry below "Settings" as "M - MetaBox"

    The instruction is a little bit confusing since there actually IS a DASHBOARD menu selection in the right hand WP menu and that has no submenus/selections, as you can be lead to follow in the above example in the Account page: WordPress Dashboard → Meta Box → License

    Just saying...
    Thanks!

    Case closed

    April 4, 2021 at 9:05 PM #26951
    mastersarahchung@gmail.com[email protected]
    Participant

    Hello there,

    I could not find WordPress Dashboard → Meta Box → License

    I installed, activated Mwtabox but I could not find Metabox on the left side of the dashboard.
    I wish your instruction is clearer.

    Please advice. Thanks.

    April 5, 2021 at 10:11 AM #26961
    Long NguyenLong Nguyen
    Moderator

    Hi Sarah,

    After activating the plugin Meta Box, a menu name "Meta Box" will show on the left of dashboard. It is possible that it conflicts with another plugin or the theme. Please follow the step Debugging Information and let me know how it goes.
    https://support.metabox.io/topic/how-to-create-a-new-topic/

    April 6, 2021 at 1:42 AM #26978
    mastersarahchung@gmail.com[email protected]
    Participant

    The article you sent me does not help. It confused me even more.

    Please kindly provide a screen video instruction.
    I could not find metabox on the dashboard. Hence, I could not enter the license key.

    Any help is appreciated.

    April 6, 2021 at 11:09 AM #26986
    Long NguyenLong Nguyen
    Moderator

    Hi Sarah,

    If the menu Meta Box still does not show on the dashboard menus after activating https://docs.metabox.io/installation/.
    Please share your site credentials via this contact form https://metabox.io/contact/, I will help you to check it.

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