The content disappears when saving a custom field. - Meta Box

This topic has 4 replies, 2 voices, and was last updated 4 months ago by Long Nguyen.

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May 20, 2022 at 6:35 PM #36098

世阳王
Participant

I have encountered the disappearance of saved content before, when I had no feedback because of the small amount of content.
Today I was working on a website and editing a custom field when the editing was done, saved and the content was deleted directly for no reason.
Do not know what is the cause.
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May 20, 2022 at 9:31 PM #36104

Long Nguyen
Moderator

Hi,

Can you please share a screen record of the issue? If you do not edit a custom field, will the content be deleted?

May 21, 2022 at 6:32 PM #36112

世阳王
Participant

This is a very confusing problem for me, because it does not happen often, unless I go to record the screen every time the editor, otherwise there is really no way to feedback this problem, so before encountered also did not take it seriously

May 23, 2022 at 3:13 PM #36145

Long Nguyen
Moderator

Hi,

You can try to create a staging site and disable all plugins except Meta Box, MB extensions, switch to the standard theme of WordPress and re-check this issue.
Let me know if the issue still happens.

May 23, 2022 at 3:13 PM #36146

Long Nguyen
Moderator

Hi,

You can try to create a staging site and disable all plugins except Meta Box, MB extensions, switch to the standard theme of WordPress and re-check this issue.
Let me know if the issue still happens.
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